If you enjoy a lively, fun environment and can deliver amazing, Tropical Smoothie Café is the place for you! We’re looking for megastars who embrace our belief and live the lifestyle that when you eat better, you feel better. The ideal candidate will have a fun and outgoing personality who will welcome new and existing customers to the brand. We have over 400 franchise locations and are still growing. Be a part of something great and join our team today!
As the brand ambassador, the Café Manager is responsible for driving profitability through the P&L, while developing a crew that serves customers with unparalleled hospitality. The ideal candidate must align with the culture and values of the brand while delivering results in a fast-paced environment.
· Monitors sales growth and cost control of the café against the budgeted expectation and historical performance, to ensure that profit goals are met.
· Maintains and exceeds customer expectations to build brand loyalty.
· Presents a consistent, professional image of the café and crew by maintaining all sanitation and appearance standards.
· Communicates and stays updated on all marketing and promotional materials. Executes marketing and sales programs, following appropriate guidelines.
· Builds café sales by cultivating relationships in the business community and initiating local store marketing campaigns.
· Minimum of 3 years of managerial experience in the restaurant or fast-casual field required.
· Experience recruiting, hiring, training, and developing employees.
· Experience in growing sales and providing excellent customer service.
· Demonstrated ability to drive operational excellence in both front of the house and back of the house.
· Must have a proven track record of managing the cost of goods and labor.
· Strong skills in understanding P&L reports and budgets.
· Basic computer skills, including Microsoft Word, Excel, and Outlook.
· Effective verbal and written communication skills.
Servsafe® Certified
Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand, and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies, and juices just taste better. Our toasted wraps, sandwiches, flatbreads, and quesadillas are made to suit your individual tastes with quality meats, fresh produce, and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.
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