Job Description

Position: Security Officer II

Wage: 17.00/hr.

POSITION SUMMARY : Responsible for properly executing Security duties on assigned shift to adequately protect the welfare of Guests, Team Members, Vendors, and Casino property while exhibiting excellent Guest service to all Cliff Castle Casino Hotel Team Members and Guests. Ensures all Team Members and Guest comply with all Tribal, State, Federal and Casino regulations and policies. Primarily responsible for duties associated with the Gaming Floor.

ESSENTIAL DUTIES:

· Primarily responsible for the protection of an assigned area, including observation and reporting of unusual, dangerous, illegal or suspicious activities.

· Patrol assigned work areas and assist Guests and Team Members, as needed.

· Ensure all policies and procedures are performed, as required.

· Prepare thorough and accurate written reports of internal, illegal or injury related matters, escorts of money, and other important documentation, as required.

· Safety operate company vehicles, as assigned.

· Routinely practice observation of area and people for safety and security, report potential concerns to appropriate individuals for proper resolution.

· Provide excellent Guest Service.

· Perform escorts as required.

· Perform scheduled drops in a timely manner.

· Respond to emergency incidents in a professional manner, de-escalate tense situations with Guests and Team Members, and ensure proper and appropriate handling by CCCH and adequate documentation is recorded.

· Perform other duties as assigned.

QUALIFICATIONS:

1. Education: 

a. High school diploma or equivalent, required.

b. Equivalent work experience may substitute educational requirements.

2. Work Experience:

a. 6 months’ experience in Security and/or Law Enforcement, or Military in the past 5 years or any combination thereof, preferred.

3. Knowledge, Skills, and Abilities:

a. Communicate clearly both verbally and written.

b. Present self in a well-groomed, professional appearance.

c. Maintain a professional composure in a fast-paced, high-stress environment.

d. Computer literate in Word and Excel to generate reports and other correspondence.

4. Professional Licenses & Certifications Requirements:

a. Able to pass a Title 4 background check per ARS 4-112.G (12.

b. Certified in CPR/First aid license within 180 days of hire and maintain.

5. Be at least 18 years of age.

6. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.

7. Adhere to the Department's Code of Ethics.

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