Job Description

The Broward County Board of County Commissioners is seeking qualified candidates for Communications System Technician.

General Description
Performs skilled technical work in the configuration, installation, and maintenance of new and existing public safety and/or local government two-way radio communications systems, and other government related radio frequency (RF) networks. Works under general supervision, independently developing work methods and sequences.  

Minimum Education and Experience Requirements

Requires two (2) years of higher-level education from an accredited trade, technical or vocational school, college or university with major coursework in electrical or computer engineering, RF theory, and working experience with public safety two-way radio communications networks and systems.  

(One year of relevant experience may be substituted for each year of required education)

Special Certifications and Licenses
Possess and maintain of proof of eligibility to obtain basic FCIC/NCIC (Florida/National Crime Information Center) certification.
Possess and maintain a valid Florida Class E Driver's License.

 

Preferences

• HAM Radio (Amateur Radio) Operator's license preferred.
• General Radiotelephone Operator license (GROL) preferred.

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

• Repair, maintenance, programming, and installation of base station/mobile and portable radios, repeaters, system controllers, and radio dispatch consoles.
• Design, build, and update radio templates and code plugs.
• Program code plugs into various types of public safety radio/radio equipment using dedicated vendor programming software.
• Maintain database of radio equipment inventory and radio parts inventory.
• Program, test, and repair alphanumeric pagers and paging repeaters and controllers.
• Install, maintain, repair, and troubleshoot fire alerting repeaters and controllers at fire stations.
• Install, maintain, repair, and troubleshoot simulcast, multicast, conventional, and digital mobile radio (DMR) radio systems.
• Perform plan reviews, site surveys and on-site inspections for BDA (Bi-Directional Amplifier) DAS (Distributed Antenna Systems) throughout Broward County.

Travel throughout Broward County to provide radio communications related services. This includes but not limited to Regional Dispatch Centers, tower site locations, BDA/DAS survey and inspection sites and other Government facilities. Inspect and maintain tower site facilities and external grounds monthly, or as requested. Provide support and access to authorized vendors, to all Broward County radio facilities. Working experience with generators, UPS, and fire suppression systems. Accept service and repair requests from customers via walk-in and phone calls. Manage assignments through work ticket system or other method of tracking work assignment. Ensures assigned computers are operating on the latest versions of radio programming software. Work independently and efficiently on assignments, manage time efficiently, have excellent oral and written communication and customer service skills. Manage multiple work assignments.

 

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs medium work that involves walking, standing, stooping, jumping, stretching, or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to electrical shocks; heights.

Competencies

• Tech Savvy

Anticipates and adopts innovations in business-building digital and technology applications. Ensures that the team has adequate resources to invest in technology advancements and the training to use them well. Deploys some new technologies to enhance effectiveness of the group and business.

• Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex, ambiguous situations.

• Decision Quality

Makes good and timely decisions that keep the organization moving forward. Ensures that people's decisions comply with policies and standards. Integrates analysis, experience, and other inputs to make effective decisions. Accepts workable decisions and also seeks better alternatives.

• Cultivates Innovation

Creates new and better ways for the organization to be successful. Offers creative ideas, finds unique connections between previously unrelated elements. Actively encourages and supports others' creativity; builds upon and strengthens new solutions in a positive and collaborative manner.

• Optimizes Work Processes

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Encourages and rewards continuous improvement and quality outcomes. Equips others to handle day-to-day tasks effectively on their own. Integrates systems to improve quality and service.

• Ensures Accountability

Holds self and others accountable to meet commitments. Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.

• Drives Results

Consistently achieves results, even under tough circumstances. Holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.

• Courage 

Steps up to address difficult issues, saying what needs to be said. Shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.

• Manages Ambiguity

Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness.

• Nimble Learning

Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Swiftly incorporates new concepts and principles into own expertise; skillfully uses these fresh insights to solve problems. Shares learning from own mistakes with others.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus : Building strong customer relationships and delivering customer-centric solutions.
• Instills trust : Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences : Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Job Tags

Full time, Work experience placement, Local area,

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