Job Description

Salary Range: $35,000 - $80,000

Job Posting End Date: October 15, 2024

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way .

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation – Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

•Strong analytical skills

•Excellent attention to detail with the ability to audit own work

•Highly organized, ability to track multiple projects and processes simultaneously

•Culturally sensitive and aware

•Knowledge of medical terminology/conditions

•Ability to interpret medical records/information

•Knowledge of disability products

•Knowledge of Aflac systems or the ability to become proficient on the systems required to perform job functions

•Strong presentation skills; able to effectively articulate and defend processes and methodology to internal and external customers.

•Ability to collaborate and communicate with a wide variety of people to build strong partnerships that achieve common goals.

•Excellent interpersonal, communication, customer service, and telephone customer service skills to effectively interact with Aflac’s customers and associates

•Efficiency in Excel, including ability to summarize data via formulas, lookups and Pivot Tables

Education & Experience Required

• Bachelor's Degree In Mathematics or a related discipline

Or an equivalent combination of education and experience

Travel

Less than or equal to 10%

Principal Duties & Responsibilities

•Gathers, analyzes, and evaluates census files, plan documentation and premium/claim data to ensure all data is accurate and identifying any issues to be researched.

•Assists in the preparation of pricing proposals, renewals and reporting packages for our 1000+ customers.

•Manages case assignments and due dates along with delivering an accurate outcome.

•Works closely with Underwriters and other operational areas to support the overall achievement of the business plan, demonstrating knowledge in underwriting expertise, systems, procedures and processes.

•Routes more complex applications to higher level Underwriters, or above/higher for evaluation; communicates underwriting decisions to field force, accounts, applicants, and/or internal departments; researches and responds to customer requests and inquiries and adverse underwriting decisions.

•Provides technical underwriting support and guidance to customers and distributors, consistently providing excellent customer service.

•Assists with quality reviews to help identify, assess and take action to mitigate risks to achievement of underwriting goals and objectives.

•Proactively contributes to the development and improvement of technical underwriting standards, controls, practices and procedures to better meet business goals.

•Performs other duties as required.

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $35,000 to $80,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

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