Job Description

Benefits:

• 401(k)
• Health insurance

Company Overview:
Our client is a global leader in logistics and supply chain management offering comprehensive freight forwarding solutions across international borders. Utilizing a robust network of partners and advanced technology they ensure seamless efficient and costeffective transportation of goods worldwide.

Position Overview:
The Import/Export Coordinator will be responsible for managing air or ocean shipments ensuring compliance with regulatory guidelines preparing quotes and delivering exceptional customer service. The ideal candidate will have at least 2 years of experience working in international freight forwarding operations.

Key Responsibilities:

• Manage daytoday operations for air or ocean import/export shipments.
• Prealert agents and shippers organize and prepare necessary documentation and follow up with steamship lines.
• Maintain daily reports for pending shipments and ensure all required documents are received.
• File relevant documentation to process shipments and ensure compliance with regulations.
• Arrange pickups deliveries and container loading as necessary.
• Provide regular customer service updates including tracking cargo from origin to destination.
• Set up billing and handle payables related to shipments.
• Perform other duties as assigned.

Qualifications:

• Minimum high school diploma or GED.
• At least 2 years of experience in international freight forwarding logistics operations.
• 2 years of customer service experience preferably in a logistics or supply chain environment.
• Proficiency in CargoWise or similar freight management software is advantageous.
• Strong communication and followup skills to deliver excellent customer service.
• Ability to work both independently and in a crossfunctional team environment to achieve results.
• Strong problemsolving and decisionmaking abilities.

Desired Skills & Expertise:

• Commitment to delivering exceptional customer service.
• Effective communication and followup skills.
• Ability to work well in a crossfunctional team or independently with minimal supervision.
• Strong practical problemsolving and decisionmaking skills.

Compensation: $50000.00 $65000.00 per year

Remote Work :

No

Job Tags

Remote job, Worldwide,

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