HVAC Service Manager Job at THE BLUE COLLAR RECRUITER, Little Rock, AR

alBtSStzZmErVkFpaExCWXZwWHY0TVpV
  • THE BLUE COLLAR RECRUITER
  • Little Rock, AR

Job Description

Join Our Growing Team!

$70K+ DOE

PLUS++

COMISSION

We are looking for a Service Manage who will assist in achievement of the company’s strategic objective and annual goals through the delivery of exceptional service and support reflective of the company vision, mission, purpose, and values.

Responsibilities:

• Mentor team lead under his/her care to achieve the desired performance metrics

• Mentor team leads weekly on team’s performance metrics

• Ensure each team leads completes job performance standards to appropriate codes and customer satisfaction

• Complete weekly truck inspections and audits of paperwork and service call checklists.

• Ensure the team lead manages appropriate inventory of parts required for service calls.

• Coordinate with other departments to ensure appropriate job objectives are met effectively and completely.

• Support team leads on troubleshooting issues as needed.

• Accountable for department performance and progress toward company goals.

• Responsible for the interview and selection process of team leads, technicians and apprentice candidates.

• Manage department performance metrics including average invoice total, callback ratios and labor margins.

• Train, coach, and mentor team leads, technicians and apprentices.

• Investigate any reported safety issues.

• Resolve any issues involving missing and/or damaged tools and any vehicle malfunction.

• Communicate the benefits of Club Memberships.

• Perform ride-alongs with technicians weekly.

• Perform other duties as assigned

Position Requirements:

• EPA Certified required

• A College Degree

• A minimum of four years’ experience preferred but not required in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues

• A valid driver’s license and approved to drive by Company’s insurance carrier.

• Must be highly organized with good attention to detail and follow through.

• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.

• Excellent customer service skills with desire to exceed customer expectations.

• Function in a team environment and possess a willingness to effectively lead a team in a way that produces positive outcomes

• Must be able to use a computer tablet, smart phone and read a map or follow GPS.

Physical Requirements:

• Spends majority of time in the office addressing any problem issues and/or administrative needs.

• Occasionally works in outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow).

• In the field, climbs ladders and steep stairs. Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching. Often works in tight spaces such as attics and/or crawlspaces.

• In the field, must be able to lift 50 pounds with ability to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices).

• In the field, may occasionally works from heights up to 15 feet above ground

• In the field, carries 24 ft extension ladder alone and/or 40 ft extension ladder with a fellow coworker on most jobs

• Have good visual acuity.

Position-Specific Standards:

• Willing to attend training courses to advance skills.

• Willing to work hours outside of normal work schedule, if needed.

• Available for support to the team by phone (as needed 24/7).

• Maintain confidentially on all private, sensitive, and proprietary business issues and concerns.

Job Tags

Apprenticeship, Outdoor,

Similar Jobs

24 Hour Nurse

Patient Attendant/Patient Sitter - Entry into Medical Field! Job at 24 Hour Nurse

24HourNurse is looking for Patient Attendants (Sitters) for Psychiatric/Behavioral Health Hospital located in Weston, WV! Position: Patient...  ...Patient Attendant Responsibilities: Conducts patient safety rounds, patient observations, and hall monitoring and documents... 

The Redlands Chamber of Commerce

General Laborer - Drywall Installer Job at The Redlands Chamber of Commerce

 ...Bernardino, CA For more information or Questions, please send an email to: ****@*****.*** Subject: Experience Drywall Installer Job Overview/Requirements ~$18.00 per hour ~ Monday - Friday ~ Day Shift ~ Requirement: Must be able tolift 50 LBS... 

Moda Moving

26' Non-CDL Box Truck Delivery Driver Job at Moda Moving

 ...MODA MOVING IS LOOKING FOR 26' BOX TRUCK DRIVERS At MODA MOVING we care about you! We take pride in our work, and Pride in our Team! Veteran Family owned and operated - our happy team results in happy clients and great results for everyone. Pay: $18-22/hour... 

American Income Life Insurance Company

Manager In Training - Work From Home Job at American Income Life Insurance Company

 ...leadership roles in 2022. If you are a hard-working, motivated team player, this may be an...  ...from the comfort and safety of their homes, or from anywhere for that matter....  ...growth and advancement opportunities Weekly pay and bonuses Medical Reimbursement program... 

Everlight Solar

Sales Psychology Internship Job at Everlight Solar

 ...aren't pestering at all. Their customers make a purchase because they WANT to buy! How do they do that? It all comes down to the psychology behind a successful sale. What does the customer want? Why do they want it? How can you position your offering to solve their problem...