Job Description

Company Overview: Temperature Pro is a premier HVAC service provider in United States. We specialize in providing top-tier heating, ventilation, and air conditioning services to our residential clients. At Temperature Pro, we believe in creating a work environment that fosters growth, innovation, and a team-oriented culture. Our employees are our greatest asset, and we invest in their professional development and well-being.

Position Overview: We are currently in search of a highly skilled HVAC Service Manager to lead our service team. This role is ideal for someone with a robust technical background in HVAC systems, and customer service and inventory management. The successful candidate will be instrumental in creating and maintaining our reputation for high-quality service and customer satisfaction.

Key Responsibilities:

• Lead the HVAC service team in daily operations, ensuring efficiency and effectiveness.
• Expertly diagnose and resolve complex residential HVAC system issues.
• Clearly communicate and present service options and recommendations to customers.
• Efficiently manage inventory to ensure ready availability of parts and equipment.
• Train and guide service technicians, enhancing their skills in HVAC technology and customer service excellence.
• Uphold all safety standards and company policies.
• Formulate strategies to boost service efficiency and elevate customer satisfaction.
• Address and resolve customer inquiries and service-related issues swiftly.
• Collaborate with various departments for cohesive service delivery.
• Budget management for the service department.

Qualifications:

• Demonstrated experience as an HVAC Service Manager or in a similar leadership role.
• Comprehensive knowledge of residential HVAC systems.
• Outstanding customer service and communication skills.
• Proficiency in inventory management.
• Strong diagnostic and problem-solving skills.
• Effective presentation of service options to customers.
• Leadership capabilities with a focus on team development.
• Familiarity with HVAC industry safety standards and regulations.
• Multi-tasking ability in a dynamic work environment.
• Relevant HVAC certifications (e.g., EPA certification).

Why Temperature Pro:

• Competitive salary and attractive benefits.
• Opportunities for professional and personal growth.
• A positive, dynamic, and team-oriented work culture.
• Continuous training in state-of-the-art HVAC technologies and customer service methodologies.

Compensation: $72.000 - $120.000

Job Tags

Full time,

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